All categories
DRS 6, DRS 5.7 and Job Manager

Administering your Field Service Products

Administering DRS

Data Grid Improvements

Grids, Exports and Background Tasks

Object History Data

Single Sign On, Multi-Factor Authentication and Dynamic Resource Scheduler

Cyclical Scheduling - Configuration Interface

Cyclical Scheduling - Now Bulk Scheduling

Resource Quotas Improvements - Percentages

Cloud Architecture Overview

Adaptive Travel Time

Improved Diary Templates

Dynamic Scheduling - How does it work

Navigating DRS

Vocabulary and Concepts

Customers

Orders

Jobs

Scheduling Jobs

Job Functions

Workers

Views

Object Inheritance

Agencies

Cyclical Servicing Overview

DRS Setup and Options

Configuration Parameters

Meetings Configuration

Meetings

KPI Extract - What is it and How does it work

Quotas

Configuring the KPI Extract

Jobs take longer than expected

Checking your SMS balance and history

Managing your MyWorkplace Organisation

SMS FAQ's

Meetings (5.7)

Web Booking Manager (5.7)

DRS 6 Technical Environment Specification

Current Technical Architecture

Infosuite Technical Specification

Updating Apache Versions for Job Manager

Tomcat and Apache Upgrade Checklist

DRS 6.1.22 - February 20, 2026

DRS 6.1.21 - September 10, 2025

DRS 6.1.20 - April 20th, 2025

DRS 6.1.19 - 11th April, 2025

DRS 6.1.18 - 13 February 2025

DRS 6.1.17 - 20th December 2024

DRS 6.1.16 - November 8th, 2024

DRS 6.1.15 - October 10th, 2024

DRS 6.1.14 - 6th September 2024

DRS 6.1.13 - 9th August 2024

DRS 6.1.12 Release Notes

DRS 6.1.11 Release Notes

DRS 6.1.10 Release Notes

DRS 6.1.9 Release Notes

DRS 6.1.8 Release Notes

DRS 6.1.7 Release Notes

DRS 6.1.6 Release Notes

DRS 6.1.5 Release Notes

DRS 6.1.4 Release Notes

DRS 6.1.3 Release Notes

DRS 6.1.2 Release Notes

DRS 6.1.1 Release Notes

DRS 6.1.0 Release Notes

DRS 6.0.0.0 Release Notes

DRS 6.0.0.1 Release Notes

DRS 6.0.0.2 Release Notes

DRS 6.0.0.3 Release Notes

DRS 6.0.0.4 Release Notes

DRS 6.0.0.6 Release Notes

DRS 6.0.1.0 Release Notes

DRS 6.0.1.1 Release Notes

DRS 6.0.1.2 Release Notes

DRS 6.0.1.3 Release Notes

DRS 6.0.1.4 Release Notes

DRS 6.0.1.5 Release Notes

Kirona Housing 3.0.25 - 26th August, 2024

Job Manager 9.3.0 - October 2024

Job Manager 9.1.0 - December 2022

Job Manager 9.2.0 - November 2023

Release Notes Disclaimer

Tenant Code Rules

SOR

SOR Multi

SOR Priority

Slot Templates

Recurring Job Templates

Configuring Text Messaging

Users and Passwords

User Permissions and Profiles

Diary Bookmarks

SOR Import & Export

Depots

Contract Management

Contract Business Data

Contract Rename

Customize

Overview of Scheduled Services

Password Security in DRS

Background Services Push API

DRS Supported Versions - October 2024

Job Manager Supported Versions - October 2024

Administering DRS

Templates

Learn about configuring Templates, including SOR Multi Template, Priority Template and Tenant Code Template mapping.

7 articles by 2 authors

Managing Access and Users

These articles will help you understand how to best manage your Users and Access Permissions

2 articles by 1 author

Views and Bookmarks

Learn more about View and Bookmark configuration

1 article by 1 author

Import and Export

1 article by 1 author

Calendars, Scheduling and Depots

Learn more about how we control worker availability, start and end locations, and other scheduling parameters

1 article by 1 author

Configuring your System

These articles will help you understand how to configure the various options available within DRS

7 articles by 2 authors

Administering DRS

Templates

Managing Access and Users

Views and Bookmarks

Import and Export

Calendars, Scheduling and Depots

Configuring your System

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