Dynamic Resource Scheduler
Whats New!
User Experience Changes
Security and Authentication
Modules and Utilities
Cyclical Scheduling - Configuration Interface
Cyclical Scheduling - Now Bulk Scheduling
Resource Quotas Improvements - Percentages
Architecture and Scheduling
Configuration
User Guides and Help
Get to Know Dynamic Resource Scheduler
How Does Dynamic Resource Scheduling Work
Speaking the Language of Scheduling
Navigating Dynamic Resource Scheduler
How your Data Links Together
Managing your Organisation
Viewing your Data
Your Customer Data
Your Service Orders
Your Jobs
Your Workers and Resources
Manage Your Tasks
Actioning your Jobs and Tasks
Job Templates
Find A Jobs Possible Workers
Locking Your Jobs
Create a Follow On Task
User Queues and Organising Your Tasks
Schedule and Organise
How to Optimise Your Scheduling
How to Schedule Manually
Scheduling Mutliple Jobs at Once
Reassign and Reschedule your Tasks
Managing Your Time and Durations
Managing your Comments and Contacts
Using Bookmarks to Drive Efficiency
Managing Your Job Status
Visualising Your Planning
Workers and Resources
Advanced Data Management
Creating Unavailability in your Workforce
Adding an Unavailability to an Individual Worker
Creating Unavailabilities for Multiple Days or Workers
Maps And Journey
Using Maps to Visualise Your Data
Using Maps With Your Data
Learn about our Closest Function
Your Journeys
Meetings and Non-Productive Planning
Administer Your Scheduler
Managing Your Organisations and Agencies
Managing Your Custom Data
Managing your Contracts
Customising Your Experience
Managing Depots and Starting Locations
Managing Diary Bookmarks
Managing your External Chart Views
KPI Settings
Managing Your Priorities
Learn about Sectors
Managing Your Follow On Templates
Get To Know Your Working Time Calendar
Managing your SOR Templates
Managing your Job Templates
Managing Your Vocabulary
Managing Your Bookmarks
Manage Your Customer Templates
Get to Know Import and Export
Managing Your Tenant Code Rules
Managing your Order Templates
Managing Your Unavailability Reasons
Get To Know Your Working Time Calendars
Managing your Worker Templates
Releases and Readiness
DRS 6, DRS 5.7 and Job Manager
User Guides and Help
Get to Know DRS
Dynamic Scheduling - How does it work
Navigating DRS
Vocabulary and Concepts
Customers
Orders
Jobs
Scheduling Jobs
Job Functions
Workers
Views
Object Inheritance
Agencies
DRS Modules
Scenario Based Planning
Managing your SMS Service
5.7 Documentation
Technical Documentation
Release Notes
DRS 6.1 Release Notes
DRS 6.1.22 - February 20, 2026
DRS 6.1.21 - September 10, 2025
DRS 6.1.20 - April 20th, 2025
DRS 6.1.19 - 11th April, 2025
DRS 6.1.18 - 13 February 2025
DRS 6.1.17 - 20th December 2024
DRS 6.1.16 - November 8th, 2024
DRS 6.1.15 - October 10th, 2024
DRS 6.1.14 - 6th September 2024
DRS 6.1.13 - 9th August 2024
DRS 6.1.12 Release Notes
DRS 6.1.11 Release Notes
DRS 6.1.10 Release Notes
DRS 6.1.9 Release Notes
DRS 6.1.8 Release Notes
DRS 6.1.7 Release Notes
DRS 6.1.6 Release Notes
DRS 6.1.5 Release Notes
DRS 6.1.4 Release Notes
DRS 6.1.3 Release Notes
DRS 6.1.2 Release Notes
DRS 6.1.1 Release Notes
DRS 6.1.0 Release Notes
DRS 6.0 Release Notes
DRS 6.0.0.0 Release Notes
DRS 6.0.0.1 Release Notes
DRS 6.0.0.2 Release Notes
DRS 6.0.0.3 Release Notes
DRS 6.0.0.4 Release Notes
DRS 6.0.0.6 Release Notes
DRS 6.0.1.0 Release Notes
DRS 6.0.1.1 Release Notes
DRS 6.0.1.2 Release Notes
DRS 6.0.1.3 Release Notes
DRS 6.0.1.4 Release Notes
DRS 6.0.1.5 Release Notes
Kirona Housing
Job Manager 9
Job Manager 9.3.0 - October 2024
Job Manager 9.1.0 - December 2022
Job Manager 9.2.0 - November 2023
Release Notes Disclaimer
Administering your Field Service Products
Supported Versions Policies
Contents
- All categories
- Dynamic Resource Scheduler
- User Guides and Help
- Advanced Data Management
- Additional Worker Data
Additional Worker Data
Updated
by Andrew Dotto
Worker configuration settings define how operatives are scheduled, what work they can take on, and how their capacity is managed within DRS. These settings control factors such as workload limits, job durations, availability and reporting structures, allowing organisations to tailor scheduling behaviour to reflect real-world constraints and performance expectations.
Advanced Worker Fields
MAX_NUMBER_OF_TASKS: set as default to 1, this value can be used as a quota to only allow x number of tasks into an operative diary
MAX_DURATION_EMERGENCY: quota value for the maximum emergency quota that can be accepted if using quotas, usually set to the full working day value e.g., 420, 450, 480.
MAX_DURATION_URGENT: quota value for the maximum urgent quota that can be set if using quotas, once this threshold has been met with Standard and Urgent quota duration values the difference can be left to accommodate Emergency jobs. E.g., 350, 390.
MAX_DURATION_STANDARD: quota value for the maximum standard quota that can be set if using quotas, once this threshold has been met with Standard quota duration values the difference can be left to accommodate Urgent & Emergency jobs. E.g., 300, 320.
TRADE: Free Text box usually populated with a trade value.
PROJECT_PLANNER_RES: if using Project Planner set to TRUE for PP to be able to sync resource data for this operative
Duration Adjustment: Default value set to 100, this is global to all jobs the operative will attend. If set to 100 this will honour the original duration of the job to indicate the operative needs 100% of the time to complete. This can be adjusted to 80 for example which will result in all jobs the operative attends only needing 80% of the duration time to complete. You can also set this the other way to be higher for apprentices or workers on light duties if they require more time – 120 would set it to require 120% of the original duration for example.
Day off Calendar: set this to be the day off calendar required in the system, this will pick up all the unavailability within that day off calendar once applied.
REPORTING_GROUP: this is an attribute where the values can be defined. Is sometimes used to associate Supervisors or Areas to an operative.