User Guides and Help
Get to Know DRS
Dynamic Scheduling - How does it work
Navigating DRS
Vocabulary and Concepts
Customers
Orders
Jobs
Scheduling Jobs
Job Functions
Workers
Views
Recurring Job Templates
Configuring Text Messaging
DRS Modules
Scenario Based Planning
Managing your SMS Service
5.7 Documentation
Project Planner
Technical Documentation
DRS
DRS 6 Technical Environment Specification
Current Technical Architecture
Background Services Push API
Infosuite
Job Manager
Release Notes
DRS 6.1 Release Notes
DRS 6.1.21 - September 10, 2025
DRS 6.1.20 - April 20th, 2025
DRS 6.1.19 - 11th April, 2025
DRS 6.1.18 - 13 February 2025
DRS 6.1.17 - 20th December 2024
DRS 6.1.16 - November 8th, 2024
DRS 6.1.15 - October 10th, 2024
DRS 6.1.14 - 6th September 2024
DRS 6.1.13 - 9th August 2024
DRS 6.1.12 Release Notes
DRS 6.1.11 Release Notes
DRS 6.1.10 Release Notes
DRS 6.1.9 Release Notes
DRS 6.1.8 Release Notes
DRS 6.1.7 Release Notes
DRS 6.1.6 Release Notes
DRS 6.1.5 Release Notes
DRS 6.1.4 Release Notes
DRS 6.1.3 Release Notes
DRS 6.1.2 Release Notes
DRS 6.1.1 Release Notes
DRS 6.1.0 Release Notes
DRS 6.0 Release Notes
DRS 6.0.0.0 Release Notes
DRS 6.0.0.1 Release Notes
DRS 6.0.0.2 Release Notes
DRS 6.0.0.3 Release Notes
DRS 6.0.0.4 Release Notes
DRS 6.0.0.6 Release Notes
DRS 6.0.1.0 Release Notes
DRS 6.0.1.1 Release Notes
DRS 6.0.1.2 Release Notes
DRS 6.0.1.3 Release Notes
DRS 6.0.1.4 Release Notes
DRS 6.0.1.5 Release Notes
Kirona Housing
Job Manager 9
Job Manager 9.3.0 - October 2024
Job Manager 9.1.0 - December 2022
Job Manager 9.2.0 - November 2023
Release Notes Disclaimer
Supported Versions Policies
Administering your Field Service Products
Administering DRS
Contents
- All categories
- Technical Documentation
- Infosuite
- Infosuite Technical Specification
Infosuite Technical Specification
Updated
by Andrew Dotto
Infosuite is a business intelligence tool that gives you a holistic view of your operation, visibility of key performance indicators and the ability to quickly drill down on the underlying detail.
Product Architecture
There are three layers of the Infosuite solution as described below:
Application Layer
The application layer or presentation layer is a Java application deployed within an Apache Tomcat container and fronted by Apache HTTP Server.
Object Layer
The object layer is a set of views and reporting objects built to report on the DRS MariaDB database. The object layer can also be used to create customer bespoke views and reports.
Data Layer
Infosuite typically reports against a replicated version of a customer’s DRS production database. Replication is a native MariaDB feature allowing the contents of one database (master) to be mirrored to one or more servers (slaves). This mechanism produce a 100% identical replicated database.
A slave server keeps track of the position in the master's bin log of the last event applied on the slave. This allows the slave server to re-connect and resume from where it left off after replication has been temporarily stopped.
The MariaDB synchronisation mechanism is robust enough to support multiple stop and restarts on both the master and the slave side. However a long interruption would mean a long time for the slave to resynchronize, so the slave data could be minutes or hours late from the master.
An interruption over 24h will always mean a full resynchronisation is needed.
Server Specification
InfoSuite is only supported against Windows Server on the following Operating Systems:
- Windows 2016
- Windows 2019
- Windows 2022
Number of Users | vCPU's | Memory GB | Disk GB |
N/A | 4 | 8 | 200 |