Dynamic Resource Scheduler
Whats New!
User Experience Changes
Security and Authentication
Modules and Utilities
Cyclical Scheduling - Configuration Interface
Cyclical Scheduling - Now Bulk Scheduling
Resource Quotas Improvements - Percentages
Architecture and Scheduling
Configuration
User Guides and Help
Get to Know Dynamic Resource Scheduler
How Does Dynamic Resource Scheduling Work
Speaking the Language of Scheduling
Navigating Dynamic Resource Scheduler
How your Data Links Together
Managing your Organisation
Viewing your Data
Your Customer Data
Your Service Orders
Your Jobs
Your Workers and Resources
Manage Your Tasks
Actioning your Jobs and Tasks
Job Templates
Find A Jobs Possible Workers
Locking Your Jobs
Create a Follow On Task
User Queues and Organising Your Tasks
Schedule and Organise
How to Optimise Your Scheduling
How to Schedule Manually
Scheduling Mutliple Jobs at Once
Reassign and Reschedule your Tasks
Managing Your Time and Durations
Managing your Comments and Contacts
Using Bookmarks to Drive Efficiency
Managing Your Job Status
Visualising Your Planning
Workers and Resources
Advanced Data Management
Creating Unavailability in your Workforce
Adding an Unavailability to an Individual Worker
Creating Unavailabilities for Multiple Days or Workers
Maps And Journey
Using Maps to Visualise Your Data
Using Maps With Your Data
Learn about our Closest Function
Your Journeys
Meetings and Non-Productive Planning
Administer Your Scheduler
Managing Your Organisations and Agencies
Managing Your Custom Data
Managing your Contracts
Customising Your Experience
Managing Depots and Starting Locations
Managing Diary Bookmarks
Managing your External Chart Views
KPI Settings
Managing Your Priorities
Learn about Sectors
Managing Your Follow On Templates
Get To Know Your Working Time Calendar
Managing your SOR Templates
Managing your Job Templates
Managing Your Vocabulary
Managing Your Bookmarks
Manage Your Customer Templates
Get to Know Import and Export
Managing Your Tenant Code Rules
Managing your Order Templates
Managing Your Unavailability Reasons
Get To Know Your Working Time Calendars
Managing your Worker Templates
Releases and Readiness
DRS 6, DRS 5.7 and Job Manager
User Guides and Help
Get to Know DRS
Dynamic Scheduling - How does it work
Navigating DRS
Vocabulary and Concepts
Customers
Orders
Jobs
Scheduling Jobs
Job Functions
Workers
Views
Object Inheritance
Agencies
DRS Modules
Scenario Based Planning
Managing your SMS Service
5.7 Documentation
Technical Documentation
Release Notes
DRS 6.1 Release Notes
DRS 6.1.22 - February 20, 2026
DRS 6.1.21 - September 10, 2025
DRS 6.1.20 - April 20th, 2025
DRS 6.1.19 - 11th April, 2025
DRS 6.1.18 - 13 February 2025
DRS 6.1.17 - 20th December 2024
DRS 6.1.16 - November 8th, 2024
DRS 6.1.15 - October 10th, 2024
DRS 6.1.14 - 6th September 2024
DRS 6.1.13 - 9th August 2024
DRS 6.1.12 Release Notes
DRS 6.1.11 Release Notes
DRS 6.1.10 Release Notes
DRS 6.1.9 Release Notes
DRS 6.1.8 Release Notes
DRS 6.1.7 Release Notes
DRS 6.1.6 Release Notes
DRS 6.1.5 Release Notes
DRS 6.1.4 Release Notes
DRS 6.1.3 Release Notes
DRS 6.1.2 Release Notes
DRS 6.1.1 Release Notes
DRS 6.1.0 Release Notes
DRS 6.0 Release Notes
DRS 6.0.0.0 Release Notes
DRS 6.0.0.1 Release Notes
DRS 6.0.0.2 Release Notes
DRS 6.0.0.3 Release Notes
DRS 6.0.0.4 Release Notes
DRS 6.0.0.6 Release Notes
DRS 6.0.1.0 Release Notes
DRS 6.0.1.1 Release Notes
DRS 6.0.1.2 Release Notes
DRS 6.0.1.3 Release Notes
DRS 6.0.1.4 Release Notes
DRS 6.0.1.5 Release Notes
Kirona Housing
Job Manager 9
Job Manager 9.3.0 - October 2024
Job Manager 9.1.0 - December 2022
Job Manager 9.2.0 - November 2023
Release Notes Disclaimer
Administering your Field Service Products
Supported Versions Policies
Contents
- Fixes and Resolutions
- Reference field is not populated on scheduleItem for PP Jobs
- TargetDate field in Audit Log has incorrect formatting on insert field causing errors
- Splitting a Package Giving Unknown Error message
- Passwords are displayed in clear text in some server audit logs
- Unable to pull down any Project Planner jobs to mobile via Mobile Gateway
- New Projects are not populating the Name field correctly
- Split Project Package by Time does not allocate SOR's to the split package
- MESSAGE business data value is not being populated as expected when presented with [CDATA] references.
- Manual Scheduling worker selection can display an error when using a MultiKernel environment
- Error setting up new tenant code rule when including spaces in the rule name
- Internal Component Versions
- External Component Versions
- All categories
- DRS 6, DRS 5.7 and Job Manager
- Release Notes
- DRS 6.1 Release Notes
- DRS 6.1.16 - November 8th, 2024
DRS 6.1.16 - November 8th, 2024
Updated
by Andrew Dotto
- Fixes and Resolutions
- Reference field is not populated on scheduleItem for PP Jobs
- TargetDate field in Audit Log has incorrect formatting on insert field causing errors
- Splitting a Package Giving Unknown Error message
- Passwords are displayed in clear text in some server audit logs
- Unable to pull down any Project Planner jobs to mobile via Mobile Gateway
- New Projects are not populating the Name field correctly
- Split Project Package by Time does not allocate SOR's to the split package
- MESSAGE business data value is not being populated as expected when presented with [CDATA] references.
- Manual Scheduling worker selection can display an error when using a MultiKernel environment
- Error setting up new tenant code rule when including spaces in the rule name
- Internal Component Versions
- External Component Versions
Development of DRS Version 6.1.16 is now complete and was released in November 2024. DRS 6.1.16 is a maintenance release containing a number of fixes for issues reported since the release of 6.1.15. It can be deployed as a patch version to 6.1.15
Fixes and Resolutions
Type | Issue ID | Summary | Change Notes |
Issue | DRS-8408 | Reference field is not populated on scheduleItem for PP Jobs | An issue was found with the Webservice integration concerning Project Planner jobs where a reference field was not being included on the stored SOR within the Project Planner ScheduleItem table. This is a mandatory field for specific integrations. This has now been resolved. |
Issue | DRS-8394 | TargetDate field in Audit Log has incorrect formatting on insert field causing errors | String Field Types have now been set on Patch upgrade and Full Installation for all date type fields in the Audit Log |
Issue | DRS-8375 | Splitting a Package Giving Unknown Error message | Splitting a package by SOR code required the user to have access to the 'EDIT SOR' permission to be enabled on the Users profile. This is not optimal for security reasons. The permissions have been separated so this function will now work as expected without enabling that permission. |
Issue | DRS-8374 | Passwords are displayed in clear text in some server audit logs | Passwords have now been obfuscated in all system logs. |
Issue | DRS-8373 | Unable to pull down any Project Planner jobs to mobile via Mobile Gateway | An error was found in the SQL required to pull jobs down using the Mobile Gateway where ambiguous SQL statements were used. The SQL associated with Mobile Gateway has been updated to remove ambiguity. |
Issue | DRS-8372 | New Projects are not populating the Name field correctly | The Project Name field was set to only accept configuration in full caps. Now configuration is accepted in Proper Case, Lower case and Uppercase. |
Issue | DRS-8313 | Split Project Package by Time does not allocate SOR's to the split package | When splitting packages by Time, SOR's will be duplicated to ensure that each appointment is provided an appropriate SOR within the appointment confirmation. |
Issue | DRS-8311 | MESSAGE business data value is not being populated as expected when presented with [CDATA] references. | An update has been made to the webService orderCreate request to allow additional possible values in the <message> tag to set the MESSAGE business data item to YES or NO. These values are, 'true', 'True', '1', which will set the value to 'YES', and, 'false','False','0', which will set the value to 'NO' |
Issue | DRS-8274 | Manual Scheduling worker selection can display an error when using a MultiKernel environment | An issue was resolved in the Worker Selection modal assigned to Manual Assignment. This issue presented for MultiKernel configured customers. This has now been resolved. |
Issue | DRS-8115 | Error setting up new tenant code rule when including spaces in the rule name | Spaces were being rejected as part of the Tenant Code Rule name. This was causing an issue for a customer with their Housing system configuration. This has now been resolved and spaces can now be used within the Tenant Code rule name |
Internal Component Versions
Function | Version |
DRS Server (Kernel) | 6.3.1.9 |
Background Service | 6.1.16 |
Connector Services | 6.1.16 |
Inbound Connector | 6.1.16 |
Mobile Gateway | 6.1.16 |
Project Planner | 6.1.16 |
Utility Service | 6.1.16 |
DRS Web Services Gateway | 6.1.16 |
Archive/Housekeeping | 6.1.16 |
UK Geocoding Postcode Database | 07/2022 |
External Component Versions
Description | Version |
Apache | 2.4.62.0 |
Java | 8.372.07.1 |
MariaDB | 10.6.17.0 |
MariaDB Java Client (JDBC) | 3.1.2 |
php | 8.3.11.0 |
Tomcat | 9.0.95.0 |
Tomcat Native | 2.0.3.0 |
.Net | 4.7 |
SoapUI | 5.7.2 |