Job Manager Supported Versions - October 2024

Andrew Dotto Updated by Andrew Dotto

Purpose

This article is written to help you understand the current Supported Versions Policy for Job Manager to help support your future Maintenance and Upgrade planning.


Supported Versions

Version Status

Version

Release Date

Becomes Active

Becomes Limited

Becomes Retired

Active (Current)

9.3

October 2024

est December 2025

est July 2026

est February 2027

Active

9.2

January 2024

January 2026

December 2026

9.1

November 2022

January 2026

December 2026

9.0

April 2022

January 2026

December 2026

Retired

8.9.8

April 2021

December 2024

8.9.7

May 2020

December 2024

Versions not listed in this timetable are ‘Retired’. Please contact your Account Manager to discuss your options.
This policy and timetable applies to the named software. Other software from Advanced may operate to a different policy and timetable.


Support Details

At Advanced we strongly encourage all our customers to be on the most up to date release of their Advanced software. By installing the current version for your product you will benefit from the latest updates, features, enhancements and development improvements, thereby maximising the value of your continued investment in Advanced.

Support Capability

Active

(Current)

Active

Limited

Retired

Hotfix Support

X

Maintenance Releases

X

Emergency Platform Fixes

X

X

X

Standard Support

X

X

X*

Online Self Help

X

X

X

X

Log Defects

X

X

Online Ideas Portal

X

x

X

X

* Standard Support for Limited Versions is provided with reasonable endeavours subject to an agreed extended support fee.

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DRS Supported Versions - October 2024

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