Dynamic Resource Scheduler
Whats New!
User Experience Changes
Security and Authentication
Modules and Utilities
Cyclical Scheduling - Configuration Interface
Cyclical Scheduling - Now Bulk Scheduling
Resource Quotas Improvements - Percentages
Architecture and Scheduling
Configuration
User Guides and Help
Get to Know Dynamic Resource Scheduler
How Does Dynamic Resource Scheduling Work
Speaking the Language of Scheduling
Navigating Dynamic Resource Scheduler
How your Data Links Together
Managing your Organisation
Viewing your Data
Your Customer Data
Your Service Orders
Your Jobs
Your Workers and Resources
Manage Your Tasks
Actioning your Jobs and Tasks
Job Templates
Find A Jobs Possible Workers
Locking Your Jobs
Create a Follow On Task
User Queues and Organising Your Tasks
Schedule and Organise
How to Optimise Your Scheduling
How to Schedule Manually
Scheduling Mutliple Jobs at Once
Reassign and Reschedule your Tasks
Managing Your Time and Durations
Managing your Comments and Contacts
Using Bookmarks to Drive Efficiency
Managing Your Job Status
Visualising Your Planning
Workers and Resources
Advanced Data Management
Creating Unavailability in your Workforce
Adding an Unavailability to an Individual Worker
Creating Unavailabilities for Multiple Days or Workers
Maps And Journey
Using Maps to Visualise Your Data
Using Maps With Your Data
Learn about our Closest Function
Your Journeys
Meetings and Non-Productive Planning
Administer Your Scheduler
Managing Your Organisations and Agencies
Managing Your Custom Data
Managing your Contracts
Customising Your Experience
Managing Depots and Starting Locations
Managing Diary Bookmarks
Managing your External Chart Views
KPI Settings
Managing Your Priorities
Learn about Sectors
Managing Your Follow On Templates
Get To Know Your Working Time Calendar
Managing your SOR Templates
Managing your Job Templates
Managing Your Vocabulary
Managing Your Bookmarks
Manage Your Customer Templates
Get to Know Import and Export
Managing Your Tenant Code Rules
Managing your Order Templates
Managing Your Unavailability Reasons
Get To Know Your Working Time Calendars
Managing your Worker Templates
Releases and Readiness
DRS 6, DRS 5.7 and Job Manager
User Guides and Help
Get to Know DRS
Dynamic Scheduling - How does it work
Navigating DRS
Vocabulary and Concepts
Customers
Orders
Jobs
Scheduling Jobs
Job Functions
Workers
Views
Object Inheritance
Agencies
DRS Modules
Scenario Based Planning
Managing your SMS Service
5.7 Documentation
Technical Documentation
Release Notes
DRS 6.1 Release Notes
DRS 6.1.22 - February 20, 2026
DRS 6.1.21 - September 10, 2025
DRS 6.1.20 - April 20th, 2025
DRS 6.1.19 - 11th April, 2025
DRS 6.1.18 - 13 February 2025
DRS 6.1.17 - 20th December 2024
DRS 6.1.16 - November 8th, 2024
DRS 6.1.15 - October 10th, 2024
DRS 6.1.14 - 6th September 2024
DRS 6.1.13 - 9th August 2024
DRS 6.1.12 Release Notes
DRS 6.1.11 Release Notes
DRS 6.1.10 Release Notes
DRS 6.1.9 Release Notes
DRS 6.1.8 Release Notes
DRS 6.1.7 Release Notes
DRS 6.1.6 Release Notes
DRS 6.1.5 Release Notes
DRS 6.1.4 Release Notes
DRS 6.1.3 Release Notes
DRS 6.1.2 Release Notes
DRS 6.1.1 Release Notes
DRS 6.1.0 Release Notes
DRS 6.0 Release Notes
DRS 6.0.0.0 Release Notes
DRS 6.0.0.1 Release Notes
DRS 6.0.0.2 Release Notes
DRS 6.0.0.3 Release Notes
DRS 6.0.0.4 Release Notes
DRS 6.0.0.6 Release Notes
DRS 6.0.1.0 Release Notes
DRS 6.0.1.1 Release Notes
DRS 6.0.1.2 Release Notes
DRS 6.0.1.3 Release Notes
DRS 6.0.1.4 Release Notes
DRS 6.0.1.5 Release Notes
Kirona Housing
Job Manager 9
Job Manager 9.3.0 - October 2024
Job Manager 9.1.0 - December 2022
Job Manager 9.2.0 - November 2023
Release Notes Disclaimer
Administering your Field Service Products
Supported Versions Policies
Contents
Meetings
Purpose
This article is here to provide you with help to understand how to use the Meeting functionality within DRS.
Meetings can be used to schedule DRS created Jobs within your Workers diaries that will attract Travel Time calculations, giving you an opportunity to add tasks such as Toolbox Talks and Supplier runs without impacting the quality of your scheduling solution.
Depending on your Mobile and Housing/Works Management integration, these tasks can also be integrated to your Mobile Working solution, giving your workers the opportunity to update their diaries in real time.
How do Meetings work.
Meetings can be created within DRS to add new Jobs within worker diaries. When they are added, they appear in the worker's route as time and worker locked jobs. The worker's route will include travel time to and from the meeting and DRS will use this travel time to Optimise the remainder of the days diary.
Meetings can be scheduled to single or multiple Workers at once, ensuring your Workers know where they need to be and when they need to be there. You can use Meetings for anything, 1 to 1's, Team Meetings, Toolbox Talks, Supplier Runs, Van Stock Checks and more.
Within meetings, workers are referred to as attendees.
Meetings Configuration
Meetings require specific configuration before you can use them to schedule Jobs within your diary. Please refer to Meetings Configuration before engaging with this process for the first time.
Using Meetings To Improve Your Schedule
Using the following steps, you can learn how to use Meetings to improve your scheduling for non-appointed works within your diaries.
How to create a new meeting room
Within the Meeting Configurations, your administration team will be taken through the steps to create Meeting Locations. If you need to create additional Meeting Locations, these can be created if you have the correct Profile permissions.
You can see all created Meeting Locations by selecting the Meetings menu from the Left Hand Menu. Configured Meeting Locations will be displayed in the Meeting Rooms panel.

If the required Meeting Location isn't included, click on the Add button.

Give the meeting room a ID and Name, enter the address, including valid Post Code, and click Validate.

Once the location has validated successfully,

Click Save.

The Meeting Location will appear in the meeting room view.

Creating a New Meeting
Creating a new Meeting can be done by clicking on the Meeting option in the Left Hand Menu and scrolling down to the Meetings view.
Once there, click Add.

Search for and select your required meeting room.

Select your required Meeting Template

Complete the Mandatory fields configured in your system, including a Unique Meeting Name.
Set the target date so it's after the date of the meeting and click Save.

Once your Initial Meeting configuration is saved, you will be offered the opportunity to add your attendees.
Click Add Attendee to begin.

Search for your needed workers and check the appropriate boxes. Once done, click Select.

Your attendees will be added to the allocated list on the Meeting. Set a Date and Time for your meeting.
From here, you can check the availability of the attendees by clicking Update Attendees Diary. This will display the required workers availability for you to review.

Update any required Job Data for your scheduling or attendees, ensuring you complete any Mandatory fields.

Schedule Your Meeting
Once you have completed your setup, it's time to schedule your meeting. From the top menu, click the Schedule button.

If your workers and diaries allow for the meeting to be scheduled in, the jobs will appear within the attendees diaries. If not, you may see a similar error to this one;

In this case, the selected attendees are not allocated the correct Sectors to be allocated this meeting automatically.
Other typical reasons for a failure are:
- The meeting cannot fit into the attendee's diary on that day. In which case you will need to create space in their diary then try again.
- In the case of the Worker not being within the allocated Sector, you can either use sector variability to temporarily assign the attendee to the appropriate sector, or click Yes in the force column to ignore the attendee's sectors and force the meeting into their diary.

The configuration issue can be resolved, or, the Meetings can be forced into the attendees diaries by setting the Force value, to ON.

Once done, click Schedule once more. The meetings will be scheduled within the required attendees diaries.

Change an Existing Meeting
Meetings can be managed from the Meetings menu in the Left Hand Menu. By reviewing the Meting list from the Meeting list, you can find the meeting you have created select it and click edit, to make amendments.

From here, as with creating a meeting, you can:
- Change the meeting name
- Change the meeting start and end date and time
- Remove attendees from the meeting, via the dustbin icon
- Add attendees to the meeting, via the Add attendees button

Once your changes are complete, click schedule. The meeting appointments will be updated within the Diary.

Delete an Existing Meeting
Meetings can be deleted by selecting the meeting from the Meeting list and selecting Delete. Your profile will require the appropriate permissions to do this.

To commit the delete, select Yes.

NOTE: As with deleting other objects, Deleting a meeting will remove all appointments from your workers diaries and this cannot be reverted.