Contents

Contract Management

Purpose

This article will help you understand how to best configure the Contract Management within DRS.

What is Contract Management?

DRS has the capability to pass the same appointment confirmations/cancellations and completions to different back office or contractor systems using different end points for webservice integration, or flat file integration output locations.

For example, this will allow DRS to send appointment confirmations to a back-office system and a separate contractor system at the same time when an appointment is scheduled into the Diary. 

PLEASE NOTE: This is only required if you have multiple systems that require the same updates via the DRS Integration Services.



How to configure Contract Management

Contract Management is accessed by going to the following menu options: DRS > Configuration > Contract Management

NOTE: You will need Administrator access to access this content.

The above example of Contract Management will ensure that for all Job objects which have been appointed, that are associated with an Order who's CONTRACT value is equal to 'RR', an Appointment Confirmation will be sent to the endpoint: https://webserviceURL.com/

Configuring a similar event for Flat File integration for the same CONTRACT value will result in a second Appointment Confirmation being created in the folder on the server located at //DRS/AFC/RR_AP_CONF/

Additional Contract Management configurations will be processed in order of configuration. Should you have multiple Contracts configured within DRS, each Contract value requiring this service will require it's own Contract Management configuration.

Any Contract value not configured within Contract Management will use the default configured integration endpoints for your instance.

If you are unable to see this configuration menu and require us to enable this functionality or to get some support please raise a case via our Support Centre | OneAdvanced

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